Arguably the corner stone of any service documentation is the spare parts list. However, the creation and management of an industry grade spare parts list is time-consuming, expensive and difficult to manage, even for the most skilled professionals.
At PhiliTech our staff have the knowledge and experience to efficiently create the highest quality illustrated parts lists and catalogues (IPL/IPC) for the most intricate hardware.
We can offer:
The process of extracting up-to-date parts list data is dictated by the systems that the customer already has in place. We have experience working with a number of resource planning software products such as Microsoft Dynamics AX and Solidworks Enterprise PDM, together with a host of custom made sparing systems. PhiliTech can fit around the system(s) that you already use to create industry grade spare parts lists.
Our specialists have experience effectively outlining and solving issues with sparing processes and pinpointing design errors during the development of a spare parts lists. As a result customers are able to eradicate issues before a product launch and avoid a negative impact in the field.
We can create spare parts list illustrations using processes that are detailed in the technical illustrations section (see above).
PhiliTech can help elevate your communications and capture your audiences with precisely written technical documents. We specialise in turning complex technical subjects into plain, easy to understand English.
Our technical authors provide complete technical data capabilities from initial research to documentation development, validation and deployment and have proven results in delivering documentation that provides a competitive advantage to our customers.
With experience in sectors as diverse as electronics and telecommunication to mining simulation technologies through to Xerography, our authors have both the knowledge and the capability to diversify into different subject matters.
Combining English writing and communication skills with the ability to adapt to different technical industries, PhiliTech can produce the sort of user and service documentation, company catalogues and training materials that explain products, procedures and instructions with exceptional detail and clarity.
Our technical authors and writers have experience creating the following types of content:
PhiliTech provides a complete solution for managing all your documentation from design and creation through to delivery and maintenance.
Document production and management can often require specific skills. We offer a single source solution for all technical publications and support activities - from one-off assignments to partnership arrangements whereby PhiliTech acts as the technical publications department on behalf of a client.
We are experienced in delivering documentation in any format you require - on paper, via CD, electronic files or posted via the web. We are happy to work within your existing procedures or suggest and design new ones if required.
PhiliTech actively understands customers' products and their target audiences. We can arrange high-quality document translation and localisation solutions for everything from quick-turnaround press releases to high-volume content, managing each task from file preparation to final delivery.
For too many years service documentation was confided to static or paper based media, with 3D animation technologies only attainable by companies with sizable budgets.
Now even non-technical users can leverage the information contained in content that was only ever intended for highly technical audiences. We can create cutting edge 3D interactive animations for customers on any budget.
We can offer:
We have created a short video detailing a few of the many possibilities that are available when using 3D interactive animation within technical publications.
Please contact PhiliTech if you require additional information regarding the creation of 3D interactive animation or to discuss your suitability to access the technology.
Today’s user expects accurate and timely content to be delivered via the web, intra-net or locally via software to their desktop, tablet or smart phone. Too frequently organisations do not have the resources available or information in the right format to provide these services.
PhiliTech can help you to deliver innovative e-Content to your customers in the most effective and cost efficient way.
We are experienced in:
We design learning solutions that engage, motivate and create positive change. By creating customised multimedia solutions that combine training industry best practices with aesthetically pleasing and intuitive design we make complex information easily digestible - helping to develop a real understanding of almost any subject.
Our designers can create:
Large amounts of data processing and monotonous tasks carried out by your staff cost time, money and resources.
By outsourcing all non-core work such as document data entry to a skilled expert frees your business to focus it's energies on building core competencies. PhiliTech can take over these tasks and allow your business increased commitment to provide the best goods and services to your customers.
We can take on all the bulk documentation tasks that accumulate when running a business. Use the slider tabs to view a detailed breakdown of the following bulk documentation services that we offer:
Your website creates the first impression of your organisation and has significant influence on whether potential customers will want to engage with you further; whatever products or services you offer.
A great website not only enhances your brand but also includes functionality that makes it easy to operate and maintain. PhiliTech creates both aesthetically pleasing and ultra-functional sites that add real value to your business.
We can offer:
With the continual development of mobile technology, responsive or adaptive web-design is now a necessity for all new websites. Adaptive techniques can ensure your website remains flexible enough to display on all modern devices now and in the future.
PhiliTech have a comprehensive and inclusive approach to website planning that means that everything we do has adaptiveness in mind from the outset.
We can can provide:
Increased visibility creates increased sales. PhiliTech can help boost your sales, strategy, and digital presence by increasing your online exposure.
We can provide one off search engine optimisation for small scale websites.
It is a big problem when poor installation instructions cause increased translation costs, elevated maintenance and reduced customer satisfaction. It is an even bigger problem when an installation guide fails to install a product or installs a product unsafely.
PhiliTech instructional designers have experience creating wordless installation guides that have successfully installed millions of units into the field for many large and well known companies. We can create reduced word or word free installation guides that are efficient, easy to understand and safe. We are experienced in:
Reduced word count or wordless instructions have many benefits when implemented for installation instructions:
We create pictograms for any type of application. Whether it is icons for a website or user manual or safety labels for industrial applications, we can re-purpose existing content or create unique, clear and easily understood images that are both aesthetically pleasing and easily understood. PhiliTech pictogram designs have tried and tested effectiveness in many real world situations.
Illustrations not only enhance your marketing material or technical publications they also add value through visual interest and reinforce the message you want to communicate. Results from several experiments have proven that working with text that is accompanied by illustrations significantly shortens learning time.
PhiliTech create technical illustrations that give clarity to complicated documentation and as a result make content more easily understood by your audience.
We can offer:
We can create technical illustrations from the following types of reference material:
By far the most efficient and cost effective way for us to create your technical illustrations is by utilising your existing CAD data. In most instances we can accept .iges and .step export files that can be created by most CAD software programs.
Please contact PhiliTech if you require additional information regarding the creation of technical illustrations.
We can create a variety of technical illustrations with customised options to suit your product.
PhiliTech is a subsidiary of C.P Venzon Enterprises
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